Patients registered at Heart of Lincoln Medical Group (HLMG) are being invited to share their views on a proposal to close the Portland Branch Site located on the first floor at Newland Health Centre, 34 Newland, Lincoln LN1 1XP as part of a public consultation.

Key reasons for the proposed change

  • Limited services available at the Portland Branch Site create inequalities compared to other practices.
  • Nearby sites offer a wider range of services, better facilities, and improved accessibility.
  • Most HLMG patients already use alternative sites for their appointments.
  • Rising service and utility costs have made the site financially unsustainable.

Alternative Arrangements

Patients currently registered at HLMG who use services at the Portland Branch Site would continue to have access to care at Portland Medical Practice and University of Lincoln Health Services, both located within half a mile, and Newark Road Surgery, located approximately 3 miles away.

Patients affected by the proposed closure would still have access to GP services at nearby locations, with strong public transport links to all alternative sites. Additional support will be considered for patients with accessibility concerns.

Share your views on our plans by noon on Monday 5 May 2025

HLMG is encouraging patients to participate in the consultation process and share their feedback via the survey before a final decision is made by NHS Lincolnshire Integrated Care Board (ICB) – the statutory organisation responsible for bringing the NHS together locally to improve population health and establish shared strategic priorities within the NHS. Your feedback is crucial in helping the ICB make an informed decision and to shape the ongoing development of local GP services.

Please read our Frequently Asked Questions (FAQ) document before completing our survey. 

To submit your views, please complete our online survey: https://nhslincolnshire.qualtrics.com/jfe/form/SV_37CS8GfRaqeCu2i   

There will also be paper copies of the survey and FAQs document available at all HLMG sites.

Events

We will also be holding three drop in events where you can speak to members of HLMG and ICB teams to discuss our plans in more detail and answer any questions you may have.

These events will be held on:

  • Monday 17 March 2025, 6:30pm-8:30pm (drop in anytime) at the Portland Branch Site located on the first floor at Newland Health Centre, 34 Newland, Lincoln LN1 1XP
  • Tuesday 18 March 2025, 12pm-2pm (drop in anytime) at the Portland Branch Site located on the first floor at Newland Health Centre, 34 Newland, Lincoln LN1 1XP
  • Saturday 3 May 2025, 10am-12pm (drop in anytime) at Portland Medical Practice, 60 Portland Street, Lincoln LN5 7LB
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