We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.
Compliments & Feedback
If you are happy with the service you have received or would like to leave a suggestion you think may make the practice better. Please contact the practice manager or ask at reception how you can leave us compliments or feedback.